123 Marketing is your online management tool. You can manage all the activities of a call center, such as outbound telemarketing, teleselling, interviews, surveys, and much more. 123M is the tool that will optimally coordinate the work of your operators and supervisors. Our telemarketing software makes it easy and fast to manage the database, create contact lists, and clean them in accordance with the Public opt-out registry (RPO – Registro pubblico delle opposizioni).
123 Marketing will help you organize appointments thanks to shared calendars and the management of agents’ unavailability. You can monitor progress in real-time through tables and charts. You can add new appointments, send emails with attachments, and update calendar availability at any time. Our telemarketing software can manage the assignment of appointments based on distances. It includes an integrated logistics service that allows you to schedule appointments without verifying distances. You can monitor the verification, confirmation, cancellation, and disputes of appointments. Send appointments to your client or agent in CSV, Excel, Word, and PDF formats.
Do you want to precede telemarketing or teleselling activities by sending documentation to present a product and start contacting prospects based on the number of reads or the level of interest shown? With 123 Marketing, you can create your newsletters and thus increase your operators’ performance. With our call center software, you can easily and intuitively compose the emails to be sent. Thanks to an HTML editor and integrated anti-spam test, you can make the most of the new opportunities offered by the web.
Online and Multi-Platform Telemarketing Software
You don’t need to install anything; you can use our telemarketing software anywhere, and operators can work from home. It works with any operating system. You can connect not only from a computer but also from a tablet or any other mobile device. All data travels over secure connections and is stored on Microsoft SQL databases with daily backups.
Request a Free, No-obligation Demo
Contact us now, and we’ll schedule a complimentary demonstration as soon as possible. You’ll be able to explore all the capabilities of our software. Try it out for free for 2 days. If you’re not satisfied at the end of the trial period, you won’t owe us anything.